Virtual call center is a term that is no longer strange in the 4.0 technology era, with VoIP, AI, Big Data, IoT technology platforms,... has contributed to promoting the development of advancement in the field of voice (voice) in general and customer service (customer care) in particular, helping to reduce deployment costs and voice costs by more than 80%, minimizing care time. Virtual PBX is a telephone service that uses the internet based on an IP network instead of using power lines.
What's more special is that the cloud virtual switchboard is used on the cloud platform, so the connection is IP (network address), making the installation very simple to just have the Internet and need to be equipped with devices such as IP Phone, computer or laptop (can be called on the website, or install the softphone application), Smartphone (install the app on the phone),... And as long as you have the Internet, you can access the switchboard anytime, anywhere.
Hotline 19009269 or +84282.234.6666
- Feature
- Benefit
q Utilizes internet connectivity.
q Large number of users, flexible scalability
q Integration of multiple numbers: 1900, 1800, landline, mobile.
q Customizable greetings with Interactive Voice Response (IVR) support.
q Default on-hold music.
q Custom on-hold music for VIP customers.
q Outbound call password (PIN) setting.
q Call routing based on time frames.
q Call transfer functionality.
q Call pickup feature.
q Call forwarding: redirects calls to designated mobile or landline numbers during non-office hours, holidays, or when unavailable to answer directly.
q Free internal calls among users, departments, branches.
q Blacklist for blocking nuisance calls.
q Outbound call restrictions (internal, local, interprovincial, mobile, international).
q Ring groups and queues.
q Time-based call routing.
q VIP customer call routing (direct connection to responsible personnel without waiting).
q Interconnection of multiple offices, branches, store chains.
q Voicemail box with leave-a-message capability.
q Audio conference (virtual meeting room).
q Call recording (inbound, outbound, internal).
q Recording duration commitment (3 months, expandable per customer requirements).
q Web-based call management account.
q Search support by phone number, line number, call time.
q Direct playback of recorded audio files from the web browser.
q No need for investment in and operation of the PBX system.
q The entire PBX system is operated by Viettel in a professional and highly secure manner.
q Easy expansion of extensions.
q Quick deployment, time-saving.
q Low cost, super-saving call rates.
q No geographical restrictions.
q High-quality, stable calls.
q No call limits.
q Easy capacity expansion.
q Connect calls from anywhere via Smartphone, Tablet.
qNo need for complex configurations, quick deployment time.
Price list
vCombo TCS_LL_01
q International bandwidth: 1Mbps & Domestic bandwidth: 100Mbps
q Number of 10 User access
q Router equipment & Router device configuration support
q Network connection cost 1 million (Switchboard installation & Leased Line Internet deployment)
q Unit price: 3,000,000 VND/month (VAT not included)
q Payment method: 6 months or 12 months/time.
vCombo TCS_LL_02
q International bandwidth: 1Mbps & Domestic bandwidth: 100Mbps
q Number of 20 User access
q Router equipment & Router device configuration support
q Net connection cost 1 million (Switchboard installation & Leased Line Internet deployment)
q Unit price: 3,500,000 VND/month. (Not include VAT)
q Payment form: every 6 months or 12 months.
vCombo TCS_LL_03
q International bandwidth: 1Mbps & Domestic bandwidth: 100Mbps
q Number of 30 User access
q Router equipment & Router device configuration support.
q Net connection cost 1 million (Switchboard installation & Leased Line Internet deployment)
q Unit price: 4,000,000 VND/month. (Not include VAT)
q Payment form: every 6 months or 12 months.
vCombo TCS_FTTH_01
q International bandwidth: 1Mbps & Domestic bandwidth: 90Mbps
q Number of 10 User access
q Router equipment & Router device configuration support
q Net connection cost 1 million (Switchboard installation & Leased Line Internet deployment)
q Unit price: 1,200,000 VND/month (VAT not included)
q Payment form: every 6 months or 12 months.
vCombo TCS_FTTH_02
q International bandwidth: 1Mbps & Domestic bandwidth: 90Mbps
q Number of 20 User access
q Router equipment & Router device configuration support
q Net connection cost 1 million (Switchboard installation & Leased Line Internet deployment)
q Unit price: 1,700,000 VND/month. (Not include VAT)
q Payment form: every 6 months or 12 months.
vCombo TCS_FTTH_03
q International bandwidth: 1Mbps & Domestic bandwidth: 90Mbps
q Number of 30 User access
q Router equipment & Router device configuration support.
q Net connection cost 1 million (Switchboard installation & Leased Line Internet deployment)
q Unit price: 2,200,000 VND/month. (Not include VAT)
q Payment form: every 6 months or 12 months.
Contact Hotline: 19009269 - +84282.234.6666 or Email: phongkd@thanhcongsolutions.com
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phongkd@thanhcongsolutions.com
Thanh Cong Solutions Trading Service Company Limited
Tax code: 0316952534 STK: 969268
Opened at: Asia Bank ACB - Go May Branch
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