Operation Management

Managed Service is a service that manages and operates enterprise server systems while supporting users in their daily computer usage.

Hotline 19009269 or +84282.234.6666

Feature
Outstanding Features
Benefit

SURVEILLANCE SYSTEM

Devices and servers are monitored 24/7 by setting up automated SMS procedures, color alerts, and sound alerts to specialized engineers at Viettel Solutions for immediate intervention in case of incidents. Viettel Solutions also sends usage resource statistics reports to customers, proposing optimization adjustments when necessary.

UPDATE THE SYSTEM PERIODICALLY

Regularly check and update error patches, update operating systems and new versions of service software, detect and immediately handle cases of overloaded devices, servers, hardware failures, service hangs, system errors, etc.

SECURITY VULNERABILITY HANDLING

Viettel Solutions will integrate automated tools in the management system to check for security vulnerabilities, analyze the security level of the source code used, analyze attack methods when there are signs of destructive attacks, and proactively deploy appropriate preventive measures.

SUPPORT FOR DEVICE, SERVER ISSUES

In addition to system management, Viettel Solutions will support customers with some related issues such as determining server configurations to meet the requirements of Website source code, identifying the causes of Website access errors on servers, analyzing performance, and advising, proposing suitable device and server configurations according to customer needs.

DIVERSE SERVICES

Providing a wide range of services: Server Management, Security Management, IT Infrastructure Upgrade, Consulting…

COST SAVINGS

Saving on equipment investment, management tools, personnel, and training costs.

24/7 SUPPORT

Modern management tools. A support system ready to assist 24/7.

SERVICE QUALITY

Viettel commits to service quality with SLAs equivalent to or better than the world's leading service providers.

COST

vMS helps businesses optimize operating costs for operating and exploiting IT systems by at least 30% compared to before thanks to automation and centralized management capabilities.